Manage your order statuses

Immediate TransferSmart TransferBuy Now Pay Later

Order status mapping

When an order paid with Fintecture's Immediate Transfer arrive on your shop, there are three possibilities:

  • Payment is accepted by the customer's bank and the order has the status "Payment accepted"
  • Payment is in progress in the customer's bank and the order has the status "Awaiting payment by Fintecture"
  • An error has occured during the payment and the order has the status "Payment error"

When an order paid with Fintecture's BNPL arrive on your shop, there are three possibilities:

  • Payment is accepted by the customer's bank and the order has the status "Order created"
  • Payment is in progress in the customer's bank and the order has the status "Awaiting bank wire by Fintecture"
  • An error has occured during the payment and the order has the status "Payment error"

With Fintecture module, you can customize your status mapping according to your needs.

Go to the Advanced settings tab in your Fintecture module configuration.

Here, you can map our order statuses with your's. By default, the mapping is configured to use the native statuses of PrestaShop and the custom statuses of Fintecture.

If you're not sure, just leave the default settings.

Smart Transfer specificities

If you have the Smart Transfer feature activated, new statuses can be applied to your orders.

Overpaid payment

If the payment amount is higher that the order amount, Fintecture will mark the order with ā€œOverpaid payment by Fintectureā€ status and add a new payment line with a message that informs you that there is a difference in amount.

Overpaid payment

Partial payment

If the payment amount is lower that the order amount, Fintecture will mark the order with Partial payment by Fintectureā€ status and add a new payment line with a message that informs you that there is a difference in amount.

Partial payment